Technical Support

Jenway have a dedicated Technical Support team who are on hand to help with any applications advice and questions you may have about our products and how to use them. The team is made up of experienced laboratory scientists whose backgrounds include chemistry, biochemistry, cell and molecular biology. There are two fully equipped laboratories which are used for developing applications, testing new products and assisting with customer protocols.

We aim to respond to queries on the same day if at all possible. If you have any technical queries concerning any of our products you may call our dedicated Technical Support phone line or email us at the following address:

Tel: +44 (0)1785 810433
Fax: +44 (0)1785 810471

Please also check out our library of FAQs, application notes, short technical notes and step-by-step protocols for use with our equipment. New documents are added to these lists on a regular basis.
If you would like to review any of our products please visit the Bibby Scientific Forum
Instruction Manuals
Application Notes
Service & Repair
Product Literature
ISO 9001 Certificate